In-Home Delivery Pricing Degraded

Incident Report for uShip

Resolved

This incident has been resolved.

Posted Jul 28, 2022 - 16:15 CDT

Update

We are continuing to monitor for any further issues.

Posted Jul 28, 2022 - 15:54 CDT

Monitoring

A root cause for the issue has been identified and is rolling out now.

Posted Jul 28, 2022 - 15:53 CDT

Update

We're currently investigating issues with elevated error rates in the In-Home Delivery Portal and the Fixed Price API due to failures in an upstream dependency.

Posted Jul 28, 2022 - 14:07 CDT

Update

We are continuing to investigate this issue.

Posted Jul 28, 2022 - 13:37 CDT

Investigating

We're currently investigating an issue with the In-Home Delivery Portal experiencing issues.

Posted Jul 28, 2022 - 13:36 CDT

This incident affected: APIs (In Home Delivery API) and Web Interface.